FAQ

Please contact us through our inquiry form and provide your product requirements, including product style, quantity, colors, and artwork if available.
You can also send your inquiry directly to our sales team. Our team will review your requirements and provide a quotation and production suggestions.

For custom silicone wristbands, the minimum order quantity is generally 200 pieces per design.
For larger quantities, the unit price becomes more competitive.
MOQ for custom silicone products, kitchenware, and special-shaped silicone items may vary depending on the product design. Please contact us for details.

Yes.

If you do not have finished artwork, please provide:

• Product style (Debossed, Color Filled, Printed, Embossed, etc.)
• Quantity required
• Preferred colors
• Any design ideas

Our team can recommend the most suitable production method and provide a quotatio

Yes.

We provide free artwork assistance for customized silicone products.

Simply send us:

• Logo
• Text
• Design idea
• Pantone (PMS) color number if available

Our design team will prepare artwork for your approval before production.

If you already have artwork, please provide files in:

• Adobe Illustrator (AI)
• CorelDRAW (CDR)
• PDF

Vector artwork with outlined fonts is recommended for the best production results.

No problem.
If you only have a JPG, PNG, photo, or hand-drawn sketch, our design team can help recreate the artwork into a production-ready file.
Please feel free to contact us with your ideas.

We can produce silicone products in any Pantone® color.

Please provide your PMS color number, and we will match the color as closely as possible during production.

Yes.

We specialize in custom silicone manufacturing and can produce products based on your own design or concept.

Our customization services include:

• Custom shapes
• Custom sizes
• Custom logos
• Custom colors
• Special silicone products

Please contact us with your ideas, and our team will assist with product develo

Standard silicone wristband sizes include:
Adult Size
• 202 mm × 12 mm × 2 mm (approximately 8″)
Teenager Size
• 190 mm × 12 mm × 2 mm (approximately 7.5″)
Kids Size
• 160 mm / 180 mm × 12 mm × 2 mm (approximately 7″)
Custom sizes are available upon request.

How long does production take?

For standard silicone wristbands (under 1,000 pieces), production usually takes around 12 working days after artwork confirmation.

For larger orders or special silicone products, production time may vary depending on the design and quantity.

We will provide a production schedule after order confirmation.

How long does shipping take?

We ship worldwide through reliable international courier services such as DHL, FedEx, UPS, and other carriers.

Delivery time is usually approximately:

• Express shipping: 2–5 business days
• Air or sea shipping: available for larger orders

Tracking information will be provided after shipment.

Do you ship worldwide?

Yes.

STARLiNG ships custom silicone products worldwide.

For urgent orders, we can also provide express shipping solutions depending on your requirements.

What payment methods do you accept?

We accept:

• PayPal
• International bank transfer (T/T)

For PayPal payments, additional service fees may apply.

Bank transfer fees are the responsibility of the customer.

What packaging options are available?

Standard packaging options include:

• Individual transparent OPP bag
• Bulk packing (100 pieces per bag)

We also provide customized packaging solutions, including:

• Custom OPP bags
• Header cards
• Retail packaging

Please contact us for customized packaging requirements.

Does your website show all available products?

No.

The products displayed on our website represent only some examples of our capabilities.

STARLiNG produces a wide range of silicone products. If you have your own design or product idea, please contact us.

What is the HS code for silicone wristbands?

The HS code for silicone wristbands may vary depending on product specifications and destination country.

Please contact us for the appropriate shipping classification.